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1. What kind of prints do you offer?

We offer high-quality physical prints depending on the artwork. Check each product for available formats at their Prints page.

2. What sizes are available?

Each print has size options listed in the description. Need a custom size? Just reach out — we’re happy to help if possible.

3. Can I request a custom print?

Yes! We take custom orders. Send us a message with your idea, and we’ll chat about making it happen.

4. How do I receive a print?

After you place your order, the print will be carefully produced and shipped to you. A tracking number will be provided for your convenience.

5. How long does shipping take for physical prints?

Shipping times vary by location.

• Local (within our country): 3–10 business days

• International: Up to 4 weeks after sending (we’ll provide tracking info)

6. Do you accept returns or exchanges?

• Physical products: If your item arrives damaged or incorrect, contact us within 5 days and we’ll make it right.

7. What payment methods do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay.

8. Can I use the prints commercially?

All prints are for personal use only. If you're interested in commercial use or licensing, please contact us directly at chagin.photo@gmail.com or via contact form.

9. Will the print look exactly like what I see on screen?

Colors may vary slightly due to screen settings and printing materials. We do our best to ensure accuracy, but a small difference is normal.

10. Which paper used for printing?

All prints are produced on Hahnemühle FineArt Pearl paper — a premium, museum-grade paper that ensures vibrant color and long-lasting quality.
11. What inspires you in photography?

I’m inspired by the nature around me — rivers and lakes, the sea and the ocean. I love spending time on the coast, observing the natural world, listening to it, and feeling a deep sense of connection.

12. What camera do you use?

I currently shoot with a Canon R paired with a 24-105mm f/4L lens. I also occasionally use an Instax SQ6 for instant film photography.

13. Can I use your photos for my music cover?

Yes, absolutely! To arrange the details, please get in touch with me via chagin.photo@gmail.com or via contact form.